Manage account access and support

Your SoLoFit account identifies the athlete across supported web and Android surfaces. SoLoFit can share a SoLoVision identity provider with other apps while keeping SoLoFit product data, permissions, and sessions logically separate.

Sign in

Use the sign-in action on the SoLoFit web app or Android app. Android uses a browser handoff for secure authentication and returns to the native app after the server verifies the session.

Do not paste an access token into a form or message. Developer integrations use separately scoped Personal Access Tokens described in External API.

Sign out and device sessions

Signing out removes the active SoLoFit session on that device. Android keeps sensitive session material in protected native storage and clears owner-bound local state according to the sign-out workflow.

Signing out is not account-data deletion. See Privacy, export, and deletion when you intend to export or permanently remove SoLoFit records.

Feature access and plans

SoLoFit distinguishes the athlete's data from the entitlement that permits new premium work.

• Free access can include manual nutrition diary tools and basic training features.
• Nutrition Pro can enable supported advanced nutrition analysis, recipes, planning, groceries, and fueling tools.
• Coach access can enable supported human-coaching organizations, grants, proposals, comments, and reports.

Exact availability, prices, trials, and purchase providers can vary by account, platform, and rollout. Use the purchase or account screen shown inside SoLoFit as the current offer. This wiki does not invent unpublished prices.

After a downgrade, supported historical records, export, and deletion remain available even when new premium generation is blocked.

Billing and purchases

Web purchases can use provider-hosted checkout and account-management pages. Android purchases can use Google Play when enabled. The SoLoFit server reconciles the resulting entitlement.

Pending or unverified purchases do not grant access. A purchase, refund, cancellation, or restore problem is account-specific and belongs in the support center.

Get help

Use the separate SoLoFit Help Center for:

• account recovery;
• billing, cancellation, purchase, or entitlement issues;
• a feature missing from the expected account;
• service incidents or a workflow that remains broken after the documented checks;
• direct contact with support.

When contacting support, include the platform, app version when available, the affected feature, the approximate time, and the visible error. Do not include passwords, Personal Access Tokens, provider keys, or private health details that are not necessary.